The Diploma MSc Team


Prof Steve Davies

Prof Steve Davies
Founding Director

Prof Davies is a Consultant Endocrinologist at the University Hospital Wales. He has an established reputation in medical education particularly in online learning, having been the founder of OnExamination.com and setting up a number of diploma courses. He has also been involved in establishing training courses for weight management in community pharmacy.

His clinical interests include hypogonadism, growth hormone deficiency and obesity. He has published over 100 peer reviewed publications and his research interests include the application of novel technologies in delivering medical education.


Courtenay Probert

Courtenay Probert
Chief Operating Officer

Courtenay is a company founder, technologist, business analyst, systems architect and project manager with extensive hands-on expertise. After graduating with a first-class honours degree in Business Information Management, Courtenay established a web-application development company, MAWR Ltd, specializing in risk assessment management software.

After disposing of his concern in MAWR Ltd, he was appointed as C.T.O. at 'OnExamination'. As the key decision maker for the planning, design and development of OnExamination's technical infrastructure, Courtenay was instrumental in revitalising their failing computer infrastructure. These factors allowed OnExamination to evolve from a small speculative business to a larger one that was then integrated within the BMJ Group when it was acquired in 2007. Quickly promoted within the BMJ Group to the role of CIO/Deputy Managing Director, Courtenay was directly responsible for delivering 60% growth in sales while maintaining a 40% margin.

Today Courtenay is the C.O.O. of Diploma MSc. He is responsible for the organisational operations/staffing, sales and marketing, technical infrastructure, and business strategy.


Operations


Sarah Younger

Sarah Younger
Operations Manager

Sarah joined Diploma MSc in June 2018. Before joining us she worked in administration in the Paediatrics Department for Powys, based at Brecon War Memorial Hospital, where she developed a high regard for the many HCPs involved in comprehensive care. As our Operations Manager, Sarah ensures the smooth running of departments and enjoys looking after her teams.

In her spare time Sarah reads and reads and reads, most particularly SF.


Admissions


Lynsey Liscombe

Lynsey Liscombe
Applications Manager

Lynsey has been working at Diploma MSc since December 2015 and is the Admissions Manager. Lynsey’s role is to ensure the smooth running of the Admissions Team who are the first point of contact for all queries regarding the courses. The team provide assistance to potential students during the application process to ensure the experience is stress-free.

The majority of our students are international which keeps her job very interesting as she gets to speak with people from all over the world on a daily basis and from various backgrounds. Lynsey is proud to be part of such a wonderful and caring team.

In her spare time, she enjoys spending time with her family and is kept very busy by her children.


Hannah Bunney

Hannah Bunney
Applications Officer

Hannah joined Diploma MSc in May 2019 after graduating from Cardiff University with a degree in English Literature. Hannah’s role within the Admissions Team is to guide candidates through the application process and assist with queries about our courses. She enjoys that no two days are the same, and that every day she chats to someone new.

In her free time, Hannah loves to read crime novels and spend time with her family and friends, and her cat Jasper.


Tom Rees

Tom Rees
Applications Officer

Tom joined Diploma MSc in June 2018 as an Applications Officer, where he ensures student applications are processed smoothly and quickly.

Tom is currently studying Law with International Relations at the University of Portsmouth, and enjoys watching and playing football in his spare time.


Student Support


Robyn-Tahnee Moss

Robyn-Tahnee Moss
Student Support Manager

Robyn joined Diploma MSc in early 2019 as a Student Support Administrator. After thriving in her role, Robyn was recently made the team's manager. She is responsible for managing her team and ensuring that each student is supported throughout their learning journey.


Megan Welch

Megan Welch
Senior Student Support Administrator

Megan joined Diploma MSc in February 2019 as a Temporary Student Support Administrator. She flourished within the team and working environment and quickly was taken on full time. Megan has since been promoted to Senior Student Support Administrator in September 2019. She faces every student query with a smile, and enjoys working in a Higher Education Environment alongside her team members.

Megan has a BA and an MA in History with a specialty in the History of Medicine. In her free time she loves visiting museums, going to concerts and dancing.


Student Support Member

Emma Knight
Senior Student Support Administrator

Emma studied Chemistry in the University of Southampton. She has previously run her own IT business and uses these skills in her current role to assist students to the best of her ability.

She likes rambling in the Welsh countryside, admiring art in local galleries and looking after the office plants!


Oliver Portillo

Oliver Portillo
Student Support Administrator

Oliver joined Diploma MSc in July 2019 as a Student Support Administrator. Quickly becoming immersed in his role, he is always keen to assist and advise students with their concerns and the situations they may face. He thoroughly enjoys working at Diploma MSc, feeling welcomed by his friendly team and other departments.

Oliver has a BA and MA in English Literature, has several poems published, and hopes one day to publish a novel. In his free time, he likes to socialise with friends, explore museums and art galleries, with most of his time being taken up with his two dogs.



Abbie Moore

Abbie Moore
Student Support Administrator

After graduating from Swansea University in 2017, Abbie volunteered and then worked for the Stroke Association. In July 2019, Abbie joined Diploma MSc as a Student Support Administrator. Abbie settled into her new role with ease, and now looks after students with a smile! She loves working in the Student Support team and talking with different students from around the world every day.

In her free time, Abbie enjoys listening to live music, socialising with her friends and family and visiting new places.


Tutor Resources


Jason Cortese

Jason Cortese
Teaching and Learning Manager,

Jason joined Diploma MSc in September 2019 as a Tutor Resource Officer. Jason quickly settled into his new role, and is now managing and supporting tutors through their teaching journey.

Before Jason joined Diploma MSc he was a science teacher, but he decided to try something new. In working within tutor resources, Jason can still be part of the education sector, while bringing a unique perspective of prior teaching experience to the team!

Outside of work he enjoys running, hiking and going to the gym.


Quality


Catherine Wildblood

Catherine Wildblood
Quality Assurance Manager

Catherine has worked for Diploma MSc since 2014 and has recently moved from her role as Student Support Manager to Quality Assurance Manager.

Catherine responsibilities include orchestrating student results and Award Boards at the University of South Wales, Student Remediation and Continuous Monitoring/Annual Reporting for our collaborative partners.

In her spare time, Catherine enjoys music, reading, and socialising with her friends and family.


Editorial


Catherine Southgate

Catherine Southgate
Editorial Manager

Catherine began working at Diploma MSc in January 2015 and heads up the Editorial Team - working with authors to provide course and resource content for both the Diploma MSc and StudyPRN platforms.

Catherine really enjoys working in a busy friendly team and relishes the challenge of helping to bring our courses to life and feels it's a fulfilling role to be part of a company that aims to improve the knowledge of medical professionals worldwide. Like most of the team, her highlight to date has been winning 'Best Online Distance Learning Programme' at the e-learning awards.

Catherine's day to day work is very varied and she loves the opportunity of working alongside authors from a range of medical specialties and backgrounds.

In her spare time Catherine loves to go running and to spend time with her family and friends.


Josh Curtis

Josh Curtis
Senior Editor

Josh joined the Diploma MSc team in June 2018 and soon became part of the family with his quick wit and kind nature. Having rapidly proven himself a crucial part of the team, Josh made the leap from Business Development to our Editorial Team.

As Senior Editor, Josh reviews and commissions our course material. His keen eye for detail and hard-working attitude saw his new team welcome him with open arms. The office certainly wouldn't be the same without him!


Hollie Janaway

Hollie Janaway
Editorial Assistant

Having joined the Diploma MSc Editorial Team in 2019, Hollie quickly settled in with both her team and her role. From commissioning and editing the course materials to building relationships with authors, no two days are the same and she enjoys every minute of it.

In Hollie’s spare time she writes creatively, dreams of starring on the West End and drinks a lot of coffee (although she does the latter during work hours, too).


Alex Thompson

Alex Thompson
Global Recruitment Manager

Alex joined the company in 2020 to manage the recruitment for the business. He has extensive experience in recruitment and has been in the industry for over 8 years.

Alex's role is to recruit tutors and authors for both current and new courses.

In Alex's spare time he plays and watches football, enjoys watching rugby and cricket and socialising with friends.


Tracey Rees

Tracey Rees
Senior Editor

Tracey joined the Programme Management Team at Diploma Msc in 2020 to focus on her love of writing and proofreading, having previously worked for Lloyd's Banking Group for 6 years and marketing roles prior to this.

Tracey says that joining the team during a global pandemic was made easy by the warmth and optimism of everyone in her team and the extended Learna family. She loves the challenges and diversity of working in Programme Management, and thrives on the opportunity to collaborate with authors and medical professionals.

In her spare time Tracey loves spending time with friends, family, and her 2 cats. She also enjoys running, going to gigs, watching horror movies, and creative writing.


Finance


Chris Challenger

Chris Challenger
Finance Administrator

Chris is the Finance Administrator here at Diploma MSc and has a number of responsibilities that include dealing with student payments, accounts and invoices. Chris is the first point of contact for any questions students may have about how to make a payment or general queries about their course fees.

Since joining the Diploma MSc team, Chris's main highlights have been to become part of such a well-functioning, friendly (and not to mention) award-winning team.

In his spare time Chris enjoys travelling to Old Trafford to watch Man United play, going to the gym and is also a qualified Personal Trainer.


Emra Durgun

Emra Durgun
Finance Officer

Emra has recently joined Diploma MSc as a Finance Officer, and now supports our students with any financial queries they may have. Initially studying marketing at university, she has been working within finance for over 13 years, and is currently studying to become a qualified accountant.

Born in Turkey, Emra has been living in the UK for almost 20 years, where she is kept busy by her young twin boys!


Business Development


Sarah Wiley

Sarah Wiley
Head of Business Development

Sarah has much experience working in business, after completing her Maths degree she established a career in Investment Banking and Management Consultancy before moving on to Medical Education. With On-Examination, she project managed the launch of the Cardiff University Diabetes Diploma then launched the University of South Wales Postgraduate Diplomas and MScs in 2010. Sarah now heads up the Business development department for the business.

Sarah thrives in establishing and developing new projects and is always looking for the next educational opportunity to develop the knowledge and skills of healthcare professionals. In her spare time she enjoys dancing Ceroc.



Nathan Rubin

Nathan Rubin
Business Development Officer

Nathan is Diploma MSc's Business Development Officer, supporting the development of new courses and new business projects. He soon hit the ground running within his new role and has become an asset to the team.

Outside of work, Nathan can be found in the nearest gym as his biggest hobby is bodybuilding! He also plays the guitar and clarinet, and dreams of being a contestant on Come Dine with Me one day.


Contracts


Rachel Probert

Rachel Probert
Commercial Manager

Rachel has over 20 years experience managing marketing and commercial departments across a variety of industry sectors including business, web development, marketing, publishing, e-learning, and medicine.

Rachel is energetic, entrepreneurial, and instinctively commercially focused.

As the commercial manager of Learna, she has successfully created and worked with an international network of educational institutes and providers to design and develop a number postgraduate level programmes, courses, CPD, and exam preparation material.

Currently Rachel's focus is to grow a range of postgraduate programmes and resources across a variety of professions. She's always on the lookout for commercial partners, new project ideas, and content authors/editors.

Rachel has travelled extensively, and grew her previous online education company whilst travelling and raising a family 'on the road' around Europe, prior to its sale in 2019.

Rachel loves change, challenges and adventures. In her spare time, she likes travelling and trying new foods.


Rachel Davies

Rachel Davies
Commercial Partner Liaison

Rachel joined Diploma MSc in early 2019 as a Marketing Assistant. After quickly making her mark, Rachel has now joined our Contracts team, where she works with our partners on new and exciting projects that supports the business.

Rachel was born and raised in Wales, and speaks fluent Welsh. She’s a prolific globetrotter, and has visited over 25 countries so far!


Jack Poulton

Jack Poulton
Programme and Partners Assistant

Joining us from Cardiff University, Jack is a Business management student, who will be completing his placement year with us, as Programmes & Partners Assistant.

Outside of work, Jack fills his time playing sports, having fun with friends, and singing in the shower.


StudyPRN

Katie Lowe

Katie Lowe
Business Manager for StudyPRN

Katie first joined the Learna team in 2013 and for 5 years worked within the Diploma MSc team. After a 2 year career change, where she worked for a large commercial media owner, she has returned as Business Manager of StudyPRN.

With her experience in business development, sales and project management, Katie’s focus is to develop and grow StudyPRN.

Outside of work, she loves keeping active whether that’s the gym, cycling, walking etc. She loves to socialise with friends and family, especially when food is involved. She is also a proud mum of Harry.


Rachel Davies

Rachel Davies
Commercial Partner Liaison

Rachel joined Diploma MSc in early 2019 as a Marketing Assistant. After quickly making her mark, Rachel has now joined our Contracts team, where she works with our partners on new and exciting projects that supports the business.

Rachel was born and raised in Wales, and speaks fluent Welsh. She’s a prolific globetrotter, and has visited over 25 countries so far!


Helen Brown

Helen Brown
Service and Commissioning Editor for StudyPRN

Helen has over 10 years experience as an editor within the e-learning industry.

Helen previously worked for Learna during 2017 and has re joined the team in 2020. Helen is responsible for the commission and all aspects of editorial handling of new learning material for the StudyPRN website, as well as handling customer support queries.

Outside of work, Helen is a road and trail running fanatic, a keen cook and a mum to a very busy 4 year old. Helen also loves to travel and experience different cultures.


Marketing


Kirsty McCaig

Kirsty McCaig
Marketing Manager

Kirsty joined Learna in 2020 after spending 10 years working in Marketing in a variety of sectors including time spent at the BMJ and Ty Hafan followed by 5 years in working Higher Education for Cardiff University.

Responsible for all aspects of marketing for Diploma MSc and Learna Business School, Kirsty has a passion for marketing strategy, branding and digital innovation along with specialist knowledge of the Higher Education and Healthcare sectors. Results driven, focused and creative, Kirsty is excited to share the benefits of our innovative and world leading postgraduate programmes far and wide.

Outside of work Kirsty is a real foodie enjoying both cooking and eating out. She loves interiors and decorating her home, which is often quickly destroyed by her very busy toddler.


Aled Nelmes

Aled Nelmes
Digital Marketer

Born in Abergavenny, grown in Pembrokeshire and made in Cardiff; Aled Nelmes is a Digital Marketer based in central Cardiff. Aled’s journey in marketing reached a high level after joining Google’s Digital Garage team in Cardiff whilst in second year of University.

Aside from campaigning for Men’s Mental Health with ‘Cry With Me Lads’ Aled now works for Wales’ leading online educator; Learna LTD. With a ‘Why-first’ marketing policy, Aled’s marketing aims for the emotion rather than manipulation through SEO, Social Media Marketing and Sales.


Rob Wiley

Rob Wiley
Marketing Assistant

As our youngest team member, Rob started in spring 2017 as a part-time editor. Over the years Rob has transferred from various positions within Diploma-MSc, and most recently joined the marketing team as a Digital Marketer.

While working for us Rob is also studying his A Levels at St David's College with a view to pursue Engineering at university.

Rob has a passion for IT and recently built his own PC to pursue this further.


Shannon Meyler

Shannon Meyler
Marketing Assistant

Shannon joined the Learna team in 2020, a year after graduating with a degree in Philosophy and Religious Studies. While studying, Shannon found a love for marketing through developing an online fashion accessories brand.

After working in retail for almost two years, Shannon craved a change in career path and decided to pursue a career in Marketing, specifically focusing on Content.

As our Marketing Assistant, Shannon is responsible for planning, implementing, managing and monitoring Learna’s social media accounts and blog, as well as any other tasks the marketing team needs assistance with.

Outside of work, Shannon mostly spends her time running her fashion accessories brand. She also loves interior design and fashion styling, and enjoys exploring new places


Technology


Josh Ellis

Josh Ellis
Junior Software Developer

Josh joined Diploma MSc in November 2017, and quickly earned himself the role of IT Technician. Most recently, Josh is our new Junior Software Developer and his role involves the maintenance and development of Diploma MSc's IT systems. His calming and organised nature makes him a perfect fit for the role and no job is too big or too small.

In his spare time, Josh is a music enthusiast and enjoys playing the drums.


Alan Viirna

Alan Viirna
IT Technician

Alan graduated from the University of South Wales in 2018, with a Bachelor of Science in ICT. Previously, Alan worked freelance as a web-developer with a self-established skill-set in different development languages and graphical design.

With Diploma MSc, Alan uses his IT skills to help him to maximise the efficiency of his tasks and delivery of projects. He is also in charge of making sure that all the informational and technological needs of the company are satisfied.

In his free time Alan enjoys digital music production, graphical design, animals and several outdoor activities.


Osian Barr-Franco

Osian Barr-Franco
Moodle Course Administrator

Osian has been working at Diploma MSc since October 2018. Initially working within our Student Support Team, Osian recently made the move to our tech team. He prepares and quality checks our online learning platform, and provides technical assistance to our students. He has found a role that challenges him and has allowed him to develop both professionally and personally.

Osian enjoys watching and playing football. He is an avid Cardiff City supporter. He also enjoys road cycling and occasionally plays online multiplayer games.


The StudyPRN Team


Katie Lowe

Katie Lowe
Business Manager for StudyPRN

Katie first joined the Learna team in 2013 and for 5 years worked within the Diploma MSc team. After a 2 year career change, where she worked for a large commercial media owner, she has returned as Business Manager of StudyPRN.

With her experience in business development, sales and project management, Katie’s focus is to develop and grow StudyPRN.

Outside of work, she loves keeping active whether that’s the gym, cycling, walking etc. She loves to socialise with friends and family, especially when food is involved. She is also a proud mum of Harry.


Rachel Davies

Rachel Davies
Commercial Partner Liaison

Rachel joined Diploma MSc in early 2019 as a Marketing Assistant. After quickly making her mark, Rachel has now joined our Contracts team, where she works with our partners on new and exciting projects that supports the business.

Rachel was born and raised in Wales, and speaks fluent Welsh. She’s a prolific globetrotter, and has visited over 25 countries so far!


Helen Brown

Helen Brown
Service and Commissioning Editor for StudyPRN

Helen has over 10 years experience as an editor within the e-learning industry.

Helen previously worked for Learna during 2017 and has re joined the team in 2020. Helen is responsible for the commission and all aspects of editorial handling of new learning material for the StudyPRN website, as well as handling customer support queries.

Outside of work, Helen is a road and trail running fanatic, a keen cook and a mum to a very busy 4 year old. Helen also loves to travel and experience different cultures.


Application Deadline | 5th February 2021 |